Security response

Last updated: January 20, 2025

Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.

Reporting security problems

Report security vulnerabilities via our contact page. We'll review your report and get back to you as soon as we can.

Tracking and disclosing security issues

Have you discovered a web security flaw that might impact our products? Please let us know. If you submit a report, here's what will happen:

• We'll acknowledge your report.
• We'll investigate the issue and determine how it impacts our Product. We won't disclose issues until they've been fully investigated and patched, but we'll work with you to ensure we fully understand severity and impact.
• Once the issue is resolved, we'll thank you personally and give credit for the discovery.

Adapted from the Basecamp open-source policies / CC BY 4.0